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Technical Writer/Editor    [details]
Job ID #90 • Posted Jan 7, 2020
Seeking a Technical Writer with 3 to 5 years experience writing, editing, reviewing, and collaborating in the development of user manuals.
Job Detail: Technical Writer/Editor
Job ID #90 • Posted Jan 7, 2020
Seeking a Technical Writer with 3 to 5 years experience writing, editing, reviewing, and collaborating in the development of user manuals in a team environment for hardware and software products. Candidate must have familiarity working in an agile development environment utilizing the latest in SAFe practices. We need someone who can adapt to our rapid, deadline-oriented environment, where today is truly about tomorrow. Experience working with international teams is preferred.

Qualifications:
  • Experience writing procedural instructions for hardware.

  • Project management for delivering documentation in accordance with the project specification and agreed upon schedule.

  • Self-starter with excellent research skills to work on the existing manuals for the software product.

  • Strong documentation skills for complex software-based features.

  • Expert in Word 365 for printed manuals using specs.

  • Excellent communication to conduct interviews with subject matter experts. The SMEs are located globally so flexibility is required.
Experience:
  • Project Management: 3 years (Required)

  • Writing and Editing : 5 years (Required)
Education:
  • Bachelor's (Required)
Location:
  • Issaquah, WA (Preferred)
Content Project Manager/Writer    [details]
Job ID #84 • Posted Oct 22, 2019 • Contract length: 4-6 months
Job Detail: Content Project Manager/Writer
Job ID #84 • Posted Oct 22, 2019 • Contract length: 4-6 months

Looking for a progressive communicator with excellent cross team, stakeholder customer service skills.

Candidate should be a driven and talented content writer and editor for an internal HR portal. Work in conjunction to support the current Content Project Managers to help form the company's overall communications.

 

Content writer and editor will be responsible for maintaining the following:

  • Delivering content to a young audience with limited life experience regarding benefit structures, financial accounts or insurance plan decision making.
  • Work with internal subject matter experts to understand, write and edit relevant, technically accurate communications via HR portal.
  • Deliver to an audience who communicates via social media and a push communications.
  • Dissect dense, complex information for employee consumption in an easy to use format and/or Mobile friendly.
  • Ensure a consistent voice and tone across all content.
  • Work directly with managers in creating and refining references and style guide.
  • Participate in content management efforts, process development, and quality governance in support of team success.
  • Work independently managing multiple projects.

 

Required Qualifications:

  • 3+ years work experience in fields such as technical writing and technical editing.
  • Excellent writing, grammar, and editing skills (must provide relevant samples).
  • Proficient in AP Style Guide.
  • Demonstrated success writing effective process documentation and internal communications.
  • Attention to detail.
  • Bachelor's degree in communications, journalism, English, marketing, or related field preferred.

 

Additional Qualifications:

  • Experience with Instructional Design a plus.
  • Proven ability to work in a fast-paced, high-pressure, deadline-driven environment.
  • Awesome verbal communication and interpersonal communication.
  • Must be able to self-direct and prioritize assignments.
  • Project management capabilities.
  • Knowledge of HTML and XML.